We offer everything from a simple text and image edits to more advanced custom requirements for a website and server side fixes. Maintenance support can be purchased in 2, 3 or 5 hours increments each month to suit your budget and the site requires.
Assistance in Website Content Management - Any editing you might need for the text/images present on the website. Developing Additional Web-pages - During the course of time, you may want to add more information to your website, we'd help you do so.
Whenever you need any updates on your website you can just tell us what you want us to do and we will do it. Once done we will deduct the hours from your balance and will show you. If the hours need is more than the hours available we will let you know by mail. You can choose to pay for extra hours or wait for next month.
SitePlanner offers hourly maintenance as well as maintenance plans. The maintenance plans are priced to suit different budgets. Once the plan is activated, SitePlanner becomes your company's outsourced web development department and will provide any design or development tasks that you require. Simply submit maintenance requests and we take care of the rest.
There are a lot of things that are required to make the website up-to-date. There can be small or big changes to the website. The website owners may not find time everyday to make the changes or they may not have the required expertise for doing the changes. Therefore, it is the best option to opt for service contracts for website maintenance. These contracts are effective and affordable too.
For providing web maintenance services on your website, we would need to have access to the site. You can provide us either FTP username and password or access to the hosting control panel of the site. If you have a CMS website such as WordPress or Joomla, we would require the access of those admin controls to make the changes and keep the website updated. After we finish the work, you are free to change the passwords of your control panel any time.
We do not start working on your request until we have all the required information or clear instruction from your end. However we may call/email with you in order to discuss if any query in your request.
If any of the services you require is not mentioned under Website maintenance service list, please feel free to contact us. We undertake any custom requirements and dedicated development services as optional addons.
These are errors related to accessing the database server or stored data. This might happen in several ways such as false path location or may be errors in file names or any other. We will evaluate and set the right values. This may require a maintenance of 1 hour normally.
This errors indicates that a connection to the network database server could not be established, a supplied username or password is incorrect, or that the database does not exist. We find where the problem is and it requires a service of half an hour.
This happens when an illegal or incorrect use of an SQL query is used to raise an error such as this. These types of errors can be avoided through rigorous testing and can be done with a time period of 1 hour as per the type of errors.
This error happens when a website visitor tries to access a restricted web page but isn't authorized to do so, usually because of a failed login attempt. If you aren't sure about what to do, we will be definitely solving it within a period of 1 hour.
This is basically an error message from the web server telling you that the application you are using (e.g. your web browser) accessed it incorrectly or that the request was somehow corrupted on the way. We fix such errors in half an hour.
This error is similar to the 401 error, but note the difference between unauthorized and forbidden. In this case no login opportunity was available. This can for example happen if you try to access a (forbidden) directory on a website. We fix such errors in 1 hour.
It's a general-purpose error message for when a web server encounters some form of internal error. For example, the web server could be overloaded and therefore unable to handle requests properly. We dig up where it is causing the error and solve it within a time period of 1 hour.
We will check the feasibility and see how long we require it to deliver it back as soon as possible. This may vary according to the type of errors listing out. But basic errors could be rectified in 2 hours.
Yes. they may create vulnerable like any other website. Typically, it can infect index.php and other related files. Sometimes, it can infect various extension/component folders as well. Basic patches or fixings could be done in 2 hours of time.
We recheck each and every piece of code in order to find out which is causing the harmful behavior on your website and edit it rightly to make it more secure. Malware detection and removal could be done in 2 hours.
If your website is written in static HTML it may be easier to do it manually provided the number of files are less. However, most websites today are driven by CMS tools and shopping cart engines. We test this cases and find out the defect part and eradicate it. Recovery from lowly infection could be done in 2 hours
Yes. We will be providing the latest version of these with taking care of all the existing files without even missing a single piece of data. Simple upgrades could be done in 1 hour if no db changes required.
Yes. If you provide us the script, we will rightly install it on your domain and we will send you all the installation details at last which was carried out. Basic third party scripts could be installed in 2 hours.
Yes. We will study your current script and see whether the theme can be fit for your website and accordingly we will be making the changes. Basic and simple third party software could be installed in 2 hours.
This is best used when you have lot of process running on your server and can't figure out what exactly caused the error when running into a trouble. Here we offer a service of 5 Hours / Month and also gets 5 update/month.
Sure. We will be carrying out all the installation process and also if required, we will be assisting you on each and every process of the installation. Basic script installations could be done in an hour or two..